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GENERAL INFORMATION
How to register with the Practice Providing you have recently moved into our practice area as shown, you can register with us. It’s easy! Simply call into the practice between 8.30 and 3.30 and complete a Registration Form. Your medical records will automatically be transferred from your previous practice via the PCT. Proof of residence in the form of an amenities bill, passport or photo ID is required and in some cases 'proof of employment' or letter from employer.
Comments/Compliments/Complaints Many complaints can be resolved by an informal discussion with your Doctor or our Practice Manager. However, we also offer a formal practice complaints procedure and our Practice Manager can give you further information. We always try to provide the best services possible and we try to deal swiftly with any problems that may occur.
Data and Confidentiality The practice keeps patient records in computerised form and historic records in paper form. Please be assured that only anonymised information is used for research or post payment verification by Northamptonshire Teaching PCT.. The practice is registered as a user with the Data Protection Registrar. All patients have the right to absolute confidentiality and no named information will be divulged to a third party (e.g. for employment or insurance medicals) without patient consent.
Access to Records The Data Protection Act 1998 gives you the right to access your health records subject to a few restrictions. Please write to our Practice Manager who will then guide you through the process. There will be a small charge.
Practice Charter Contact our Practice Manager for a copy of our Practice Charter.
Practice Equipment Fund We are most indebted to those patients who raise funds for the practice. Any contributions received go towards the cost of adding to or replacing essential medical equipment or furniture for the sole benefit of our patients.
Community Care Community Care is designed to meet the needs of all those in our society unable to care for themselves by reason of physical or mental health or impairment. If you need care in your own home, at a day centre, in a residential or nursing home on a temporary or long-term basis, there are now a number of options open to you. If you feel that you need this sort of help you can contact the local Social Services yourself or ask a friend or relative to do this for you. Alternatively, your GP, district nurse or social worker can refer you. You are advised to seek advice regarding your choice of residential or nursing home before you commit yourself to any course of action. The Daventry & District Citizens Rights Bureau are able to help with information regarding benefits and can be contacted on 01327 706464.
The Partners - Practice Staff - Attached Staff - Appointments Home Visits/Emergencies - Services Available - General Information Self Treatment - Repeat Prescriptions - Practice Area - Training
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