Practice Manager - 01327 708530
Mrs Ruth Farthing BA Business Administration

Our Practice Manager is responsible for the efficient administration of the practice.  Our aim is to provide expert and friendly healthcare for you and your family.  Your suggestions and ideas are always welcome.  If you have any complaints or suggestions, please write to our Practice Manager and she will endeavour to deal with them.

Minor Illness Nurses

Mrs Alison Shariatt
Bsc Health and Professional Practice, RN Independent Nurse Prescriber, Clinical Nurse Lead.

Qualifying in 1983, I worked for several years at Rugby St Cross Hospital in the A&E department and general medical wards before leaving to be come a practice nurse in the Coventry area in 1996. I joined Danetre Medical Practice in 2002 as Clinical Nurse Lead. My medical interests include women's health, coronary heart disease, asthma and travel health. Outside interests include travel, scuba diving and yoga.

Anita Cooper
SRN, BSc Hons District Nurse and Primary Care Nursing Independent & Supplementary Nurse Prescriber.

Qualifying in 1978, I worked in paediatrics, oncology and plastic surgery. For the past 12 years I have nursed in the community and more recently as a community matron. My medical interests include COPD, Heart Failure, Dementia, Mental well being and Stroke care.

Phlebotomists

Melanie, Sandra and Sally provide a blood taking service from 8.00 - 11.30am Monday to Friday. This service is by appointment for routine blood tests. If you are asked to FAST before a blood test, please tell reception so they can give you an early appointment. Please book in at reception on arrival. Your doctor may request an 'on the day' blood test and we will do our best to offer you an appointment, although you may experience a delay if demand is high.

Deputy Practice Manager - 01327 708535 or 708536
(Job Share)

Lizzie and Emma manage the day-to-day activities of the practice to ensure all administrative processes are handled efficiently. If you have a suggestion or a problem, please talk to them and they will do their best to address any issues arising.

Secretaries:
Secretary to Dr Jeffers/Dr Ketchin - 01327 708533 Secretary to Dr Viira - 01327 708531
Secretary to Dr James/Dr Butler/Dr Bennett - 01327 708532
Secretary to Dr Seow/Dr Heer - 01327 708534

The secretaries work closely with individual Doctors carrying out many clerical duties on their behalf.  They also deal with telephone enquiries from patients and with requests for home visits.

Receptionists

We have a team of receptionists who are very busy and do a difficult job well.  The receptionists work under guidance from the Doctors and Manager.  At times of high demand we cannot always give you the exact time or the specific Doctor that you would like but will do our best to offer you an appointment at a convenient time.   When telephoning the appointments line, it would be helpful if you could keep it brief so that other patients are not kept waiting.

Administration

Our team deals not only with new patients joining the practice, but also looks after our clinic recall systems, changes of addresses, scanning patient related correspondence into the patient’ record and coding appropriately.

Repeat Prescription Clerk

The Doctor may agree to you having long-term medication on repeat prescription.  You can order your repeat prescription on-line. Alternatively, on the right side of your prescription you will find a re-order form with all your drugs listed.  At the bottom of the form is the review date when your Doctor next wants to check your medication.  To order a repeat prescription, please post, fax or leave this form at reception with the name of the chemist from where you wish to collect it.  Our repeat prescription clerk is here from 8.30 - 12 and 2 – 4 Monday to Friday, to deal with all requests for repeat prescriptions.  Telephone requests should only be made where unavoidable.  Please allow two working days for us and the chemist to deal with your request.