Monday to Friday: 8am – 6:30pm
Individual Doctors’ appointment times are variable, however we offer appointments from 8am until 6.30pm every weekday. We also offer appointments in extended hours from 7am until 7pm on some days.
You can make an appointment to see a Doctor online or by telephoning 01327 703333 Option 1 on weekdays between 8.00am and 6.00pm. Consultations are by appointment only and it is often difficult to effectively manage more than one problem at each consultation.
The surgery is closed on Saturdays / Sundays and Bank Holidays
Booking Doctor’s Appointments Online
Patients find it very easy to book their appointments through our website. If you have not already registered to use this facility, please complete a registration form online that gives you the information on how to create an online account to book appointments and request repeat prescriptions or pick up a hard copy from the practice.
It is preferable to book in advance for a routine appointments but if all routine appointments are taken and your need is urgent you will be seen by a Doctor, but not necessarily the Doctor of your choice. Please try to telephone before 10am if possible. A chaperone will be available if you request one.
(Please note that all other appointments must be booked by telephoning the practice on 01327 703333 or by booking directly at reception). To use this facility you will need to collect, in person, a pin number from the medical practice.
If you cannot keep your appointment, please let us know so that it can be offered to someone else. Patients who continue to miss appointments can be asked to register elsewhere.
How to Cancel an Appointment
To cancel and appointment please call the surgery on 01327 708537 (out of hours please leave a message on the answer phone) or, if you have previously registered for our online service you can cancel your appointment online:
Emergency appointments are available with our duty doctor every day until 6:30pm for something that has come on that day that is causing you pain or discomfort and cannot wait for another day. These appointments are booked in time order to allow us to see everyone. We do also have Minor illness appointments that can be offered on the day every day.
What to do When the Surgery is Closed
If you require medical assistance when the surgery is closed you can phone 111 in order to receive medical advice over the phone and to be put in contact with the local out of hours service. If you feel that you require emergency assistance then do not hesitate to phone 999.